Founded as an Australian company by two Texans, BigCommerce was quick to expand their presence to Austin, San Francisco and London. Today, BigCommerce powers about 100,000 stores and has generated sales of more than $17 billion, making them one of the biggest ecommerce platforms worldwide. Investors such as American Express saw potential in BigCommerce website maker and are now backing the company.
BigCommerce claims that their system provides you with every single feature your online store will need. According to them, building beautiful online stores is a piece of cake with their themes. Moreover, they offer a wide range of built-in marketing tools to promote your online store and your products. We are keen to share our findings with you after testing BigCommerce for several days.
BigCommerce does not offer a free plan but they provide a 15-day trial of their online store for free. However, to save you a bunch of time, we thoroughly checked all the nuts and bolts for you.
After having tested BigCommerce’s functionalities for several weeks, we will now give you our verdict: overall, we are happy with the results and we think that BigCommerce is a solid tool to create your online store – it’s similar to Shopify.
Product management is incredibly flexible with BigCommerce. Your inventory will be perfectly handled and updated, and you will be able to define all the options and variants that you need for your products. Using their App Market, you can install apps that offer extra functionalities (e.g. Xero or QuickBooks integration). Creating regular content, such as webpages and blog posts, is easy enough. However, their text editor looks a bit outdated.
There were also some aspects we didn’t like that much: using BigCommerce isn’t as easy as we would have liked. For example, adding taxes or product variants is very flexible but not straightforward at all. Another issue is the yearly sales threshold that will force to upgrade to a higher (and more expensive) plan if you exceed it. Check our BigCommerce’s prices and plans review for more information.
BigCommerce’s price structure is quite simple. Their cheapest plan is the Standard one, which costs $29.95 monthly. If you need an abandoned cart feature you should pick the Plus ($ 79.95 mo) or Pro ($ 199.95/mo) plan. When a tailored solution is required, BigCommerce offers the Enterprise plan with a dedicated account manager. On top of that, you can purchase your domain names at BigCommerce starting at $ 12.27 per year.
In short, we liked what we saw in BigCommerce. We think it is a suitable tool for medium to large online stores. If you pick BigCommerce, you will have a strong backbone to support your online store.